$7.95 Shipping in Australia. Free on orders over $50
$7.95 Shipping in Australia. Free on orders over $50
Cart 0

Refunds and Returns

RETURNS
Refund Policy
-----
Returns;
- If you are not happy with your purchase you can return the unused item in its original packaging within 14 days of receipt. To be eligible for a refund, your item must be in the same condition that you received it. For hygiene and safety reasons, refunds will not be issued for opened or used items.
- A refund will be applied to your credit card or original method of payment within 14 days of your package’s arrival back to Happy Mama Organics. You will be notified by email once this is completed.
- The cost to send items back to Happy Mama Organics will be at your own expense and non-refundable. To ensure the item is received, please consider using a trackable shipping service or purchasing shipping insurance.
- Items purchased through the Happy Mama Organics website can be returned for a refund or exchange. Items purchased in a store, other online retailer or elsewhere will need to be returned to their original point of purchase.

Faulty / Damaged goods;
- If you receive an item that is faulty or damaged please contact me immediately via e mail; natalia@happymamaorganics.com.au. Unless the item is asked to be returned for further investigation, a replacement or refund will be issued promptly.

Where the item is requested for return for further inspection, the costs associated with sending the items back to Happy Mama Organics are at your own expense. To ensure we receive the item, please consider using a trackable shipping service.

An e mail will be sent to you to let you know when we are in receipt of the item. If the request for a refund or replacement falls within the policy outlined a credit will automatically be applied to your credit card or original method of payment, within 14 days.

-----